We start processing all orders shortly after payment has been made and cannot cancel orders once they have started production. If your products have not started production, we will be able to cancel the order and refund your payment or make your requested changes. Contact us as soon as possible if you would like to cancel or change your order.
Adding to an Order
Any add-ons will be processed as a separate order. Provide your initial order number and let us know which designs, products and sizes you would like to add and your designer will send a link to complete purchase of your add-on. Add-ons typically ship separately from initial orders unless placed within very close sequence.